11. Supply Chain

Supply chains connect suppliers, operations, logistics, customers, data, and decisions. This chapter treats supply chain as an IS topic: systems coordinate demand, inventory, sourcing, movement, quality, risk, and resilience.

Video

Module 1: What is Supply Chain Management? (ASU-WPC-SCM) - ASU W. P. Carey School (8:05) by W. P. Carey School of Business

This video is embedded from YouTube for course reference. It remains hosted by YouTube and belongs to its creator or rightsholder.

Learning Objectives

By the end of this chapter, you will be able to:

1. Map material, information, and financial relationships across a supply network.

2. Explain how demand, sourcing, capacity, inventory, and lead time shape plans.

3. Evaluate logistics and fulfillment choices using cost, service, and physical constraints.

4. Analyze supplier dependence, traceability, disruption responses, and resilience.

Concept Map

Supply Chain

Supply Chains

• Suppliers
• Materials
• Information

Planning

• Forecasts
• Inventory
• Sourcing

Logistics

• Transport
• Warehousing
• Returns

Risk

• Vendors
• Disruption
• Resilience

Glossary

#	Term	Explanation
1	Supply chain	A network of organizations, people, processes, information, and resources that moves products or services from source to customer.
2	Supplier	An organization or person that provides materials, products, components, or services.
3	Procurement	The process of selecting suppliers and purchasing goods or services.
4	Sourcing	Finding, evaluating, and managing suppliers.
5	Production	The transformation of inputs into finished goods or services.
6	Logistics	Planning and executing the movement and storage of goods.
7	Inventory	Goods or materials held for future use, sale, or production.
8	Demand planning	Estimating future customer demand to guide supply, production, and inventory choices.
9	Forecast	A prediction about future demand, supply, cost, or capacity.
10	Safety stock	Extra inventory kept to reduce the risk of stockouts.
11	Lead time	The time between starting a supply chain activity and completing it.
12	Bullwhip effect	Amplified variability in orders as demand signals move upstream in a supply chain.
13	Supply chain visibility	The ability to track products, data, and events across the supply chain.
14	Electronic data interchange	Standardized electronic exchange of business documents between organizations.
15	Transportation management	Planning, executing, and monitoring shipment movement.
16	Warehouse management	Controlling receiving, storage, picking, packing, and shipping activities.
17	Reverse logistics	Moving products backward for returns, repair, reuse, recycling, or disposal.
18	Supply chain resilience	The ability to absorb disruption and recover supply chain performance.
19	Vendor risk	The possibility that a supplier or partner creates operational, financial, security, or compliance harm.
20	Traceability	The ability to follow the history, location, and status of materials or products.

Lecture Slides

Chapter 11 Slides

These lecture drafts follow the authored sections and aligned assignments.