Social Issues

4. Social Issues#

Information systems create power, convenience, and risk at the same time. This chapter introduces social, ethical, and legal issues that arise when organizations collect data, automate decisions, and depend on digital systems.

Video

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Learning Objectives

By the end of this chapter, you will be able to:

  1. Distinguish ethical, social, political, privacy, and security concerns in a system decision.

  2. Analyze an information use through purpose, stakeholders, alternatives, and rights.

  3. Assign responsibility and identify meaningful accountability and correction routes.

  4. Evaluate access, equity, system quality, and human consequences alongside efficiency.

Concept Map

Glossary

#

Term

Explanation

1

Information ethics

Principles for judging responsible collection, use, sharing, and protection of information.

2

Privacy

A person’s ability to control how personal information is collected, used, and disclosed.

3

Personal information

Data that identifies, describes, or can reasonably be linked to an individual.

4

Consent

Permission for data use based on notice and meaningful choice.

5

Notice

A clear explanation of what data is collected, why, and how it will be used.

6

Surveillance

The systematic monitoring of people, behavior, communication, or activity.

7

Profiling

Using data patterns to infer traits, preferences, risks, or likely behavior.

8

Accountability

The obligation to explain decisions and accept responsibility for consequences.

9

Liability

Legal or financial responsibility for harm caused by a decision, product, or system.

10

Due process

Fair procedures for challenging decisions and correcting errors.

11

Intellectual property

Creative or informational work protected by law or policy.

12

Copyright

A legal right controlling reproduction and distribution of original creative work.

13

Fair use

A limited legal allowance for using copyrighted material under specific contextual factors.

14

Digital divide

Unequal access to digital technologies, connectivity, skills, or benefits.

15

Accessibility

Designing systems so people with different abilities can use them effectively.

16

Algorithmic bias

Systematic unfairness in model outputs caused by data, design, deployment, or social context.

17

System quality

The degree to which a system is reliable, usable, secure, accurate, and fit for purpose.

18

Data quality

The fitness of data for use, including accuracy, completeness, consistency, and timeliness.

19

Professional responsibility

The duty of technology workers and managers to act competently and ethically.

20

Ethical analysis

A structured evaluation of stakeholders, harms, benefits, rights, duties, and alternatives.

Lecture Slides

Chapter 4 Slides

These lecture drafts follow the authored sections and aligned assignments.